If you should be unhappy with any part of our solution, we wish you to have in touch by:
We’ll do our better to resolve your issues by the conclusion associated with business that is third after getting your issue. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Comprehensive contact information for the Ombudsman are shown below.
Our final reaction will explain that you have got ultimate recourse to your Financial Ombudsman provider. We shall enclose their explanatory that is standard leaflet you intend to escalate your issue in their mind. You really need to repeat this within half a year for the date of our last reaction or they may well not think about your issue after that time.
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